Order ships 90 days (time varied for special orders, email for details) after receipt of order approval. Allow 3 weeks after receipt of purchase order and camera ready artwork for product proof to be sent.

Spec Sample

Overseas spec samples are billed at $150.00 per proof. Re-fundable and credited against the order, if an order is placed.

Cancellations/Changes

Overseas order changes cannot be accepted once approval of the pre-production sample or the purchase of custom material.

All orders are considered firm and cannot be cancelled without written factory authorization, which will be granted only prior to order approval. Cost of dies, screens, digitizing, proofs and materials will be billed if ordered and completed.

If your order requires the purchase of custom materials in order to match your specifications, you will be required to complete a Custom Approval Form. Completion of this form gives China Pacific's the authority to purchase and/or dye material to match a specific request. You will be responsible for any material costs that are incurred.

Order changes (piece, color, artwork, shipping information) may result in changes to your ship date as well as additional setup proof charges. If production has started, changes cannot be accepted.

Miscellaneous Charges

Overseas embroidery is US $0.19 per 1000 stitches.

Artwork

Customer to supply black and white camera-ready artwork. Additional artwork clean-up, touch-ups, typesetting, or re-sizing requiring time spent by the factory will be billed at $25 per hour.

Please forward electronic artwork for imprint orders to art@china-pacific.com.

Please include your purchase order and art reference information in the subject line.

Force Majeure: No liability hereunder shall result to either party from delay in the performance or nonperformance caused by circumstances beyond the control of the party affected, including but not limited to acts of God (natural disasters), fire, flood, war, government regulation, direction, or request, accident, strikes or labor problems or shortage or inability to obtain material, equipment, or transportation, or by impracticability of performance, except nothing herein contained shall excuse the Customer of its liability to pay for Products sold, used, retained, levied against or unaccounted for after said Products are in its possession.

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